About Reassurance AI
Our Mission
We aim to provide affordable, accessible mental health support you can reach anytime, anywhere. Our platform gives you a private place to talk, reflect, and track how you're feeling, with tools that help you grow at your own pace.
Why Build a Mental Health Platform?
Reassurance AI originally started as an academic research project I worked on back in college. At the time, Generative AI was emerging and I had been going through a lot of struggles with my own mental health. I didn't feel comfortable going to therapy, but I had a lot going on in my life and I wanted someone to talk to. After using tools like ChatGPT myself, I noticed how much it was able to help me even if it wasn't a real person. I wanted to experiment with it more, and see how this new technology could be applied to help those struggling with their mental health in the long run.
I experimented with it awhile, played around with different features like journaling, emotion detection, etc., and eventually published a research paper and presented it at conferences. These conferences were eye-opening, as I was able to meet and talk with people who experienced similar struggles to my own, get feedback on my work, and validate the idea further.
Since then, I have been working on actualizing the idea into an official product. I've done beta testing, published horrible UIs, and learned a lot along the way. I've considered scrapping the project entirely numerous times because of the ever-changing landscape, personal issues, and evolving legal guidelines. However, I eventually got to a point where I felt more confident in my ability to deliver on the vision, and even if it only helps one person, it would mean that the time, money, and stress would have been worth it.
While this site is not a replacement for professional mental health services, I hope the features this site offers are able to help you take back control of your mental health. Thank you for visiting the site, and I hope you find it useful.
— Gabriel
Academic Research
July 2023 - Original research paper published & presented at CSCE 2023.
Public Beta
December 2023 - The first public beta launched to validate the idea further.
v1 - Official Launch
November 2024 - Officially launched the 1st version of the site.
v2 - Official Launch
Coming Soon - The 2nd version of the site, rebuilt from the ground up with the learnings from v1, beta, and research.
Our Values
Affordable & Accessible
A free tier that's genuinely useful, and paid plans priced so support never becomes a luxury.
Confidential by Design
What you share with our platform is pseudonymized before it's stored and encrypted at rest. Your privacy is our top priority, and is built into the architecture.
Built for Self-Guided Support
An integrated ecosystem of resources that empower you to take control of your mental health. Not a replacement for professional services or crisis care, but rather a way to support yourself.
Created By

Gabriel Serrano
Founder · Software Development Engineer · B.S. in Computer Science
Gabriel started Reassurance AI as academic research on accessible emotional support, and has been building it ever since.
Learn more about what we offer
Chat with Sai
Talk to Sai anytime for supportive, thoughtful conversations that help you feel heard and understood. Sai learns from your past conversations and logged emotions so support always picks up where you left off.
Virtual Journal
Privately reflect on your thoughts and experiences in a secure space designed to support emotional clarity.
Emotions Log
Track your moods over time to better understand your emotional patterns and progress. Sai also draws on your logged emotions so you're not starting from scratch each time.
Privacy & Protection
See how we keep your most personal thoughts private — identifying details replaced, data encrypted, and never sold.
Secure Sharing
Share your journal or chats with people you trust - on your terms, and revocable anytime.